News and updates about known website issues we’re fixing and might need you help with on Vivid After Dark!
We understand it’s a pain you can’t use things like paypal at checkout, and we’re doing what we can to provide some different checkout methods as fast as we can. In the mean time, our payment partner, CCBill, allows you to pay with most any kind of credit card! The process should go smoothly once […]
If you’ve tried to check out with some stuff on the After Dark site for the past couple days, you might have run into a nasty issue where it wouldn’t let you create an account or check out. This issue has been resolved, and we’d really appreciate it if, you had ran into this issue,
Some items you ordered may appear to you, and certainly have appeared to us, as being on backorder. This should not have happened, and items like standees only showed as in-stock due to an inventory system error. While this is not normal, it may happen for some other items while the inventory system takes time
As we’re still tightening screws and buttoning hatches on the new AD site, we just wanna thank you guys for sticking with us, through these trying times. If you’ve experienced the following known issues: – Order says cancelled when the transaction went through.– Home page not loading– Store page not loading– Redirects to broken or
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